Highlighted research

Our publications in leading international journals

Please find an overview of selected international refereed publications of the Marketing section.

2024 and forthcoming

• Blösser, M. & Weihrauch, A. (2024). A consumer perspective of AI certification–the current certification landscape, consumer approval and directions for future research. Forthcoming in European Journal of Marketing, 58, (2), 441-470.
  https://doi.org/10.1108/EJM-01-2023-0009
• Dikareva-Brugman, A., Guyt, J.Y. & Konus, U. (2024). The Impact of Forced and Reinforced Channel Migration Strategies on Churn: Evidence from a Quasi-Natural Experiment. Forthcoming in Journal of Interactive Marketing
  https://doi.org/10.1177/109499682311738
• Haase, L.M., Mugge, R., Mosgaard, M.A., Bocken, N.M.P., Jaeger-Erben, M.G., Pizzol, M. & Jørgensen, M.S. (2024). Who are the value transformers, value co-operators and value gatekeepers? New routes to value preservation in a sufficiency-based circular economy. Forthcoming in Resources, Conservation and Recycling.
  https://doi.org/10.1016/j.resconrec.2024.107502
• Hamelberg, K., Ruyter, K. de, Dolen, W.M. van & Konuş, U. (2024). EXPRESS: Finding the Right Voice: How CEO Communication on the Russia-Ukraine War Drives Public Engagement and Digital Activism. Forthcoming in Journal of Public Policy & Marketing.
  https://doi.org/10.1177/0743915624123091
• Hoffmann, T., Ye. M., Zino, L., Cao, M., Rauws, W. & Bolderdijk, J.W. (2024). Overcoming Inaction: An Agent-Based Modelling Study of Social Interventions that Promote Systematic Pro-Environmental Change. Forthcoming in Journal of Environmental Psychology.
  https://doi.org/10.1016/j.jenvp.2023.102221
• Keller, K., Guyt, J.Y. & Grewal, R. (2024). Soda Taxes and Marketing Conduct. Forthcoming in Journal of Marketing Research.
  http://dx.doi.org/10.2139/ssrn.4127264
• Prosser, A.M.B., Heung, L.N.M., Blackwood, L., O'Neill, S., Bolderdijk, J.W. & Kurz, T. (2024). Talk amongst yourselves’: designing and evaluating a novel remotely-moderated focus group methodology for exploring group talk. Forthcoming in Qualitative Research in Psychology, 21, (1), 1-43.
  https://doi.org/10.1080/14780887.2023.2257614
• Prosser, A., O'Neill, S., Whitmarsh, L., Bolderdijk, J.W., Kurz, T. & Blackwood, L. (2024). Overcoming (vegan) burnout: Mass-gatherings can provide respite and rekindle shared identity and social action efforts in moralised minority groups. Forthcoming in Political Psychology.
  https://doi.org/10.31234/osf.io/xepa4
• Quintelier, K.J. & Vock, M. (2024). The effect of mixing stakeholder value and profit on cooperation: You can't have your cake and eat it too. Forthcoming in European Management Journal.
  https://doi.org/10.1016/j.emj.2022.12.010
• Tirion, A.S.C., Mulder, L.B., Kurz, T., Koudenburg, N., Prosser, A.M.B., Bain, P.A. & Bolderdijk, J.W. (2024). The sound of silence: The importance of bystander support for confronters in the prevention of norm erosion. Forthcoming in British Journal of Social Psychology.
  https://doi.org/10.1111/bjso.12709
• Vollebregt, M.M.L., Mugge, R., Thuerridl, C. M. & Dolen, W.M. van (2024). Reducing without losing: Reduced consumption and its implications for well-being. Forthcoming in Sustainable Production and Consumption, 45, 91-103.
  https://doi.org/10.1016/j.spc.2023.12.023

2023

• Beccacece Satornino,  C., Pelser, J., Wetzels, M., Ruyter, K. de & Grewal, D. (2023). You've lost that learning feeling: Drivers and drawbacks of channel partner disengagement with sales training. Industrial Marketing Management, 113, 258-276.
  https://doi.org/10.1016/j.indmarman.2023.06.006
• Berge, R. van den, Magnier, L. & Mugge, R. (2023). Until death do us part? In‐depth insights into Dutch consumers’ considerations about product lifetimes and lifetime extension. Journal of Industrial Ecology, 27, (3), 908-922.
  https://doi.org/10.1111/jiec.13372
• Berge, R. van den, Magnier, L. & Mugge, R. (2023). Sparking the repair “can-co” attitude: Enhancing users’ willingness to repair through design support in fault diagnostics. International Journal of Design, 17, (3), 25-3.
  https://www.ijdesign.org/index.php/IJDesign/article/view/5040/1047
• Ekinci, S. & Lange, P.A.M. van (2023). Lost in between crises: How do COVID-19 threats influence the motivation to act against climate change and the refugee crisis? Journal of Environmental Psychology, 85, [101918].
  https://doi.org/10.1016/j.jenvp.2022.101918
• Heller, J., Mahr, D., Ruyter, K. de, Schaap, E., Hilken, T., Keeling, D.I., Chylinski, M., Flavián, C., Jung, T. & Rauschnabel, P.A. (2023). An interdisciplinary Co-authorship networking perspective on AR and human behavior: Taking stock and moving ahead. Computers in Human Behavior, 143, 107697.
  https://doi.org/10.1016/j.chb.2023.107697
• Hoffmann, T., Rauws, W., Sparkman, G. & Bolderdijk, J.W. (2023). Norm nudges in neighbourhoods: when do they work and why? In Gatersleben, B. & Murtagh, N. (eds), Handbook on Pro-Environmental Behaviour Change. Edward Elgar Publishing.
  https://doi.org/10.4337/9781800882133.00013
• Keller, K.O. & Guyt, J.Y. (2023). A War on Sugar? Effects of Reduced Sugar Content and Package Size in the Soda Category. Journal of Marketing, 87, (5), 698-718.
  https://doi.org/10.1177/00222429231152181
• Mahr, D., Heller, J. & Ruyter, K. de (2023). Augmented reality (AR): The blurring of reality in human-computer interaction. Computers in Human Behavior, 145, (C), 107755.
  https://doi.org/10.1016/j.chb.2023.107755
• Miao, X., Magnier, L. & Mugge, R. (2023). Switching to reuse? An exploration of consumers’ perceptions and behaviour towards reusable packaging systems. Resources, Conservation and Recycling ,193, 106972.
  https://doi.org/10.1016/j.resconrec.2023.106972
• Polyportis, A., Magnier, L., & Mugge, R. (2023). Guidelines to Foster Consumer Acceptance of Products Made from Recycled Plastics. Circular Economy and Sustainability, 3(2), 939-952.
  https://doi.org/10.1007/s43615-022-00202-9
• Ruyter, K. de & Keeling, D. (2023). Responsible management on the organizational frontline: a stewardship perspective. Emerald Open Research, 1, (4).
  https://doi.org/10.1108/EOR-04-2023-0002
• Ruzeviciute, R. & Thürridl, C. (2023). Food Matters: The Role of International (Marketing) Efforts in Addressing a Looming Climate Threat. Journal of International Marketing, 31, (3), 97-100.
  https://doi.org/10.1177/1069031X231182257
• Thürridl, C. & Mattison Thompson, F. (2023). Making brand activism successful: How advice-giving can boost support behavior and reap benefits for the brand. Marketing Letters, 34, (4), 685-696.
  https://doi.org/10.1007/s11002-023-09677-4
• Wallner, T.S., Snel, S., Magnier, L. & Mugge, R. (2023). Contaminated by its prior use: strategies to design and market refurbished personal care products. Circular Economy and Sustainability, 3, (2), 1077-1098.
  https://doi.org/10.1007/s43615-022-00197-3
• Mokarram Dorri, S. & Bombaij, N. (2023). Minority representation in Brand Communications       on Social Media. Proceedings of the European Association of Consumer Research. Amsterdam, The Netherlands.
• Weihrauch, A., Cossu, M., Mokarram Dorri, S. & Huang, S-C. (2023). Racial Features in Robot Design: A Trade-Off between Perceived Inclusivity and Robot Acceptance? Proceedings of the European Association of Consumer Research. Amsterdam, The Netherlands.

2022

• Bolderdijk, J. W., & Cornelissen, G. (2022). "How do you know someone's vegan?" They won't always tell you. An empirical test of the do-gooder's dilemma. Appetite, 168.
  https://doi.org/10.1016/j.appet.2021.105719
• Bouwman, E., Bolderdijk, J. W., Onwezen, M., & Taufik, D. (2022). "Do you consider animal welfare to be important?" Activating cognitive dissonance via value activation can promote vegetarian choices. Journal of Environmental Psychology, 83.
  https://doi.org/10.1016/j.jenvp.2022.101871
• Brouwer, C., Bolderdijk, J. W., Cornelissen, G., & Kurz, T. (2022). Communication strategies for moral rebels: How to talk about change in order to inspire self-efficacy in others. Wiley Interdisciplinary Reviews. Climate Change, 13(5), [e781].
  https://doi.org/10.1002/wcc.781
• Flores, E. C., Kelman, I., Joye, Y., Bolderdijk, J. W., Ayeb-Karlsson, S., Wutich, A., Ayalon, L., & Hickman, C. (2022). A healthy planet for a healthy mind. One Earth, 5(4), 307-310.
  https://doi.org/10.1016/j.oneear.2022.03.021
• Koch, J. A., Bolderdijk, J. W., & van Ittersum, K. (2022). Can graphic warning labels reduce the consumption of meat? Appetite, 168.
  https://doi.org/10.1016/j.appet.2021.105690
• Overgoor, G., Rand, W., van Dolen, W., & Mazloom, M. (2022). Simplicity is not key: Understanding firm-generated social media images and consumer liking. International Journal of Research in Marketing, 39(3), 639-655.
  https://doi.org/10.1016/j.ijresmar.2021.12.005
• Magnier, L., & Mugge, R. (2022). Replaced too soon? An exploration of Western European consumers' replacement of electronic products. Resources, conservation and recycling, 185, [106448].
  https://doi.org/10.1016/j.resconrec.2022.106448
• Polyportis, A., Mugge, R., & Magnier, L. (2022). Consumer acceptance of products made from recycled materials: A scoping review. Resources, conservation and recycling, 186, [106533].
  https://doi.org/10.1016/j.resconrec.2022.106533
• Demmers, J., Weihrauch, A. N., & Mattison Thompson, F. H. (2022). Your data is (not) my data: The role of social value orientation in sharing data about others. Journal of Consumer Psychology, 32(3), 500-508.
  https://doi.org/10.1002/jcpy.1255
• Bombaij, N. J. F., Gelper, S., & Dekimpe, M. G. (2022). Designing successful temporary loyalty programs: An exploratory study on retailer and country differences. International Journal of Research in Marketing, 39(4), 1275-1295.
  https://doi.org/10.1016/j.ijresmar.2022.04.005
• van Ewijk, B. J., Gijsbrechts, E., & Steenkamp, J-BEM. (2022). The Dark Side of Innovation: How New SKUs Affect Brand Choice in the Presence of Consumer Uncertainty and Learning. International Journal of Research in Marketing, 39(4), 967-987.
  https://doi.org/10.1016/j.ijresmar.2022.01.002
• van Ewijk, B. J., Gijsbrechts, E., & Steenkamp, J-BEM. (2022). What Drives Brands' Price Response Metrics? An Empirical Examination of the Chinese Packaged Goods Industry. International Journal of Research in Marketing, 39(1), 288-312.
  https://doi.org/10.1016/j.ijresmar.2021.10.005
• Auh, S., Menguc, B., Mattison Thompson, F. H., & Uslu, A. (2022). Conflict-Solving as a Mediator Between Customer Incivility and Service Performance. Service Industries Journal, 1-36.
  https://doi.org/10.1080/02642069.2022.2094916
• Mattison Thompson, F., & Siamagka, N-T. (2022). Counteracting Consumer Subversion: Organizational Privacy Ethical Care as Driver of Online Information Sharing. Psychology & Marketing, 39(3), 579.
  https://doi.org/10.1002/mar.21579
• Vock, M. (2022). Luxurious and responsible? Consumer perceptions of corporate social responsibility efforts by luxury versus mass-market brands. Journal of Brand Management, 29(6), 569-583.
  https://doi.org/10.1057/s41262-022-00281-x

2021

• Bolderdijk, J. W., & Jans, L. (2021). Minority influence in climate change mitigation. Current Opinion in Psychology, 42, 25-30.
  https://doi.org/10.1016/j.copsyc.2021.02.005
• Koch, J. A., Bolderdijk, J. W., & van Ittersum, K. (2021). No Way, That's Gross! How Public Exposure Therapy Can Overcome Disgust Preventing Consumer Adoption of Sustainable Food Alternatives. Foods, 10(6).
  https://doi.org/10.3390/foods10061380
• Koch, J., Bolderdijk, J. W., & van Ittersum, K. (2021). Disgusting? No, just deviating from internalized norms. Understanding consumer skepticism toward sustainable food alternatives. Journal of Environmental Psychology, 76.
  https://doi.org/10.1016/j.jenvp.2021.101645
• Ye, M., Zino, L., Mlakar, Ž., Bolderdijk, J. W., Risselada, H., Fennis, B. M., & Cao, M. (2021). Collective patterns of social diffusion are shaped by individual inertia and trend-seeking. Nature Communications, 12(1).
  https://doi.org/10.1038/s41467-021-25953-1
• Aranda, A. M., Sele, K., Etchanchu, H., Guyt, J. Y., & Vaara, E. (2021). From Big Data to Rich Theory: Integrating Critical Discourse Analysis with Structural Topic Modeling. European Management Review, 18(3), 197-214.
  https://doi.org/10.1111/emre.12452
• Dikareva-Brugman, A., Konus, U., & Guyt, J. Y. (2021). Steering Customers to Online Channels: An Empirical Analysis of Customer Needs and Marketing Interventions. In Proceedings of the European Marketing Academy: 50th Annual European Marketing Academy Conference (EMAC), Madrid, Spain, 25-28 May 2021 (pp. 10-12). European Marketing Academy.
  http://proceedings.emac-online.org/index.cfm?abstractid=A2021-102340
• Weihrauch, A. N., & Huang, S-C. (2021). Portraying Humans as Machines to Promote Health: Unintended Risks, Mechanisms, and Solutions. Journal of Marketing, 85(3), 184-203.
  https://doi.org/10.1177/0022242920974986
• van Ewijk, B. J., Stubbe, A., Gijsbrechts, E., & Dekimpe, M. G. (2021). Online display advertising for CPG brands: (When) does it work? International Journal of Research in Marketing, 38(2), 271-289.
  https://doi.org/10.1016/j.ijresmar.2020.08.004
• Mattison Thompson, F., & Brouthers, K. D. (2021). Digital Consumer Engagement: national cultural differences and cultural tightness. Journal of International Marketing, 29(4), 22-44.
  https://doi.org/10.1177/1069031X211005729
• Sarial-Abi, G., Ulqinku, A., & Mokarram Dorri, S. (2021). Living with restrictions: The duration of restrictions influences construal levels. Psychology & Marketing, 38(12), 2271-2285.
  https://doi.org/10.1002/mar.21562
• Stofberg, N. O., Bridoux, F., Ciulli, F., Pisani, N., Kolk, A., & Vock, M. (2021). A relational-models view to explain peer-to-peer sharing. Journal of Management Studies, 58(4), 1033-1069.  
  https://doi.org/10.1111/joms.12523

2020

• Bösehans, G., Bolderdijk, J. W., & Wan, J. (2020). Pay more, fly more? Examining the potential guilt-reducing and flight-encouraging effect of an integrated carbon offset. Journal of Environmental Psychology, 71.
  https://doi.org/10.1016/j.jenvp.2020.101469
• Joye, Y., Bolderdijk, J. W., Koster, M., & Piff, P. (2020). A diminishment of desire: Exposure to nature relative to urban environments dampens materialism. Urban Forestry and Urban Greening, 54.
  https://doi.org/10.1016/j.ufug.2020.126783
• Prossner, A. M. B., Judge, M., Bolderdijk, J. W., Blackwood, L., & Kurz, T. (2020). 'Distancers' and 'non-distancers'? The potential social psychological impact of moralizing COVID-19 mitigating practices on sustained behaviour change. British Journal of Social Psychology, 59(3), 653-662.
  ttps://doi.org/10.1111/bjso.12399
• Venhoeven, L. A., Bolderdijk, J. W., & Steg, L. (2020). Why going green feels good. Journal of Environmental Psychology, 71.
  https://doi.org/10.1016/j.jenvp.2020.101492
• Demmers, J., Weltevreden, J. W. J., & van Dolen, W. M. (2020). Consumer Engagement with Brand Posts on Social Media in Consecutive Stages of the Customer Journey. International Journal of Electronic Commerce, 24(1), 53-77.
  https://doi.org/10.1080/10864415.2019.1683701
• Overgoor, G., Rand, W., & van Dolen, W. (2020). The Champion of Images: Understanding the Role of Images in the Decision-making Process of Online Hotel Bookings. In T. X. Bui (Ed.), Proceedings of the 53rd Hawaii International Conference on System Sciences: January 7-10, 2020, Maui, Hawaii (pp. 4069-4078). HICSS.
  https://doi.org/10.24251/HICSS.2020.498
• Rietveld, R., van Dolen, W., Mazloom, M., & Worring, M. (2020). What You Feel, Is What You Like Influence of Message Appeals on Customer Engagement on Instagram. Journal of Interactive Marketing, 49, 20-53.
  https://doi.org/10.1016/j.intmar.2019.06.003
• Sharma, U., Rudinac, S., Worring, M., Demmers, J., & van Dolen, W. (2020). Semantic Path-Based Learning for Review Volume Prediction. In J. M. Jose, E. Yilmaz, J. Magalhães, P. Castells, N. Ferro, M. J. Silva, & F. Martins (Eds.), Advances in Information Retrieval: 42nd European Conference on IR Research, ECIR 2020, Lisbon, Portugal, April 14-17, 2020 : proceedings (Vol. I, pp. 821-835). (Lecture Notes in Computer Science; Vol. 12035). Springer.
  https://doi.org/10.1007/978-3-030-45439-5_54
• Siegel, J., & van Dolen, W. (2020). Child helplines: Exploring determinants and boundary conditions of volunteer encounter satisfaction. Journal of Services Marketing, 34(5), 589-600.
  https://doi.org/10.1108/JSM-05-2019-0200
• Sindahl, T. N., & van Dolen, W. (2020). Texting at a Child Helpline: How Text Volume, Session Length and Duration, Response Latency, and Waiting Time are Associated with Counseling Impact. Cyberpsychology, Behavior, and Social Networking, 23(4), 210-217.
  https://doi.org/10.1089/cyber.2019.0100
• Guyt, J. Y., & Gijsbrechts, E. (2020). Evaluating the Effectiveness of Retailer-Themed Super Saver Events. Journal of Marketing, 84(2), 92-113. https://doi.org/10.1177/0022242919896334
• Bombaij, N. J. F., & Dekimpe, M. G. (2020). When do loyalty programs work? The moderating role of design, retailer-strategy, and country characteristics. International Journal of Research in Marketing, 37(1), 175-195. https://doi.org/10.1016/j.ijresmar.2019.07.003
• Pauwels, K., & van Ewijk, B. (2020). Enduring Attitudes and Contextual Interest: When and Why Attitude Surveys Still Matter in the Online Consumer Decision Journey. Journal of Interactive Marketing, 52, 20-34.
  https://doi.org/10.1016/j.intmar.2020.03.004
• van Ewijk, B. J., Steenkamp, J-BE. M., & Gijsbrechts, E. (2020). The Rise of Online Grocery Shopping in China: Which Brands Will Benefit? Journal of International Marketing, 28(2), 20-39.
  https://doi.org/10.1177/1069031X20914265
• Mattison Thompson, F., & Tuzovic, S. (2020). Why organizational loyalty programs cannot prevent switching. Journal of Services Marketing, 34 (2), 207-222.
  https://doi.org/10.1108/JSM-10-2019-0387
• Thürridl, C., Kamleitner, B., Ruzeviciute, R., Süssenbach, S., & Dickert, S. (2020). From happy consumption to possessive bonds: When positive affect increases psychological ownership for brands. Journal of Business Research, 107, 89-103.
  https://doi.org/10.1016/j.jbusres.2019.10.019

2019

• Verhagen, T., van Dolen, W., & Merikivi, J. (2019). The Influence of In-Store Personnel on Online Store Value: An Analogical Transfer Perspective. Psychology & Marketing, 36(3), 161-174.
  https://doi.org/10.1002/mar.21172
• van Dolen, W., & Weinberg, C. B. (2019). An Empirical Investigation of Factors Affecting Perceived Quality and Well-Being of Children Using an Online Child Helpline. International Journal of Environmental Research and Public Health, 16(12), [2193].
  https://doi.org/10.3390/ijerph16122193
• Huang, S-C., Kupor, D., Maimaran, M., & Weihrauch, A. (2019). Leveraging Means-Goal Associations to Boost Children's Water Consumption: A Four-School Three-Month Field Experiment. Journal of the Association for Consumer Research, 4(1), 77-86.
  https://doi.org/10.1086/700843
• Mattison Thompson, F., Tuzovic, S., & Braun, C. (2019). Trustmarks: Strategies for exploiting their full potential in e-commerce. Business Horizons, 62(2), 237-247.  
  https://doi.org/10.1016/j.bushor.2018.09.004
• Baum, D., Spann, M., Füller, J., & Thürridl, C. (2019). The impact of social media campaigns on the success of new product introductions. Journal of Retailing and Consumer Services, 50, 289-297.
  https://doi.org/10.1016/j.jretconser.2018.07.003
• Kamleitner, B., Thürridl, C., & Martin, B. A. S. (2019). A Cinderella Story: How Past Identity Salience Boosts Demand for Repurposed Products. Journal of Marketing, 83(6), 76-92.
  https://doi.org/10.1177/0022242919872156

2018

• Bolderdijk, J. W., Brouwer, C., & Cornelissen, G. (2018). When Do Morally Motivated Innovators Elicit Inspiration Instead of Irritation? Frontiers in Psychology, 8(2362).
  https://doi.org/10.3389/fpsyg.2017.02362
• Demmers, J., van Dolen, W. M., & Weltevreden, J. W. J. (2018). Handling consumer messages on social networking sites: Customer service or privacy infringement? International Journal of Electronic Commerce, 22(1), 8-35.
  https://doi.org/10.1080/10864415.2018.1396110
• Guyt, J., & Gijsbrechts, E. (2018). On consumer choice patterns and the net impact of feature promotions. International Journal of Research in Marketing, 35(3), 490-508.
  https://doi.org/10.1016/j.ijresmar.2018.05.002
• Adelman, J., Estes, Z., & Cossu, M. (2018). Emotional sound symbolism: Languages rapidly signal valence via phonemes. Cognition, 175(2018), 122-130.
  https://doi.org/10.1016/j.cognition.2018.02.007
• Ellis, D., & Mattison Thompson, F. (2018). The effect of wine knowledge type on variety seeking behavior in wine purchasing. Journal of Wine Research, 29(2), 71-86.  
  https://doi.org/10.1080/09571264.2018.1471393