Conflict Management
Conflict is a natural part of personal and professional life. Learn to manage it effectively in our 2-day masterclass. We will explore common sources of conflict, as well as barriers (and gateways) to conflict resolution. You will gain practical knowledge and hands-on experience that will ultimately reduce your time spent managing conflicts.
Discounts available for this masterclass
Practical skill development
Expert instruction
Tailored for professionals
Improve efficiency and time management
For whom?
This masterclass is intended for working professionals who seek to improve their conflict management skills. Think of employees who are struggling with colleagues, managers who have to address team-level conflict, or leaders who need to deliver difficult information. The ability to systematically manage conflict with confidence is relevant for all industries and role descriptions.
Need help?
Reach out to us, so we can give you more insight into this masterclass. We respond within 2 business days.
Jannice Daha LLM
E: executive-education@uva.nl
T: +31 (0)6 4834 9056
A very interesting masterclass that will further open your mind about human behavior and the underlying psychology in the setting of leading others.Andras Heijink, orthopaedic surgeon and health care administrator
What will you learn?
- Identifying common conflict sources and understanding their origins.
- Using interest-based approaches to prevent future conflicts.
- Managing emotions and enhancing your emotional intelligence.
- Improving communication skills for better understanding and assertiveness without confrontation.
A short but valuable dive into Conflict Management theory, with plenty of directly applicable insights on the side. It motivates me to dig deeper.Aart Jan Koppert, Internationaal Theater Amsterdam
Teaching staff
Dr. Richard Ronay
Dr. Richard Ronay is an Associate Professor at the Amsterdam Business School. He draws on 30 years of international teaching experience in psychology, negotiation, and conflict management. He engages students with interactive learning, winning the Lecturer Trophy annually since 2019. Beyond teaching, he contributes to the European Negotiation Hub and advises private and government entities on negotiation and conflict matters.
Fees
Fees vary depending on when you sign up.
| Tuition* | Application deadline | Start date | |
| Early bird fee | €1,950 | 6 August 2025 | 6 October 2025 |
| Standard fee | €2,290 | 5 October 2025 | 6 October 2025 |
* The fee is VAT-exempt.
Alumni get a 10% discount
UvA Alumni receive a 10% discount on the standard fee. Please note that this discount cannot be combined with the early bird discount.
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