Third Conference on Customer Journeys 2023
Customer Journeys in a Digital World
- Start date
- 29 May 2023
- End date
- 31 May 2023
- Location
- Roeterseilandcampus - building M
- Room
- TBA
Customer Journeys in a Digital World
The conference aims to bring together and facilitate interaction and lively discussions among leading scholars that have been conducting high-quality empirical research in the domain of customer journeys. This year’s program is promising to be excellent, as we have confirmed keynote speakers such as Daria Dzyabura and Tammo Bijmolt. In addition, we have 10-12 presenters with their presentations on different topics in the broad area of customer journeys.
Programme
DAY 1:
16:30-19:00 Welcome & Boat Tour
DAY 2:
08:30-15:15 Conference (Day 1) (including lunch)
15:30-17:00 Social activity: Guided Museum Tour
17:00-19:00 Social event & drinks
19:00-22:00 Conference Dinner
DAY 3:
09:30-13:00 Conference (Day 2)
12:30-13:30 Light Lunch (Dutch style)
Practical information
Conference venue
University of Amsterdam, Amsterdam Business School (building REC M), Plantage Muidergracht 12, 1018 TV Amsterdam
Restaurant (dinner) venue
Hanneke's Boot
Dijksgracht 4
1019 BS Amsterdam
Registration
Registration will take place from April onwards and conference fee's will be announced in due course. If you have any inquiries, please contact a member of the organizing committee.
Organising committee
Umut Konus (University of Amsterdam Business School)
Jonne Guyt (University of Amsterdam Business School)
Sara Valentini (Bocconi University)
Arriving and leaving Amsterdam
Schiphol airport is best reached by regular train service. The 15-minute train ride leaves every 10 to 15 minutes from Amsterdam Central Station, which is a 5-minute taxi ride from the conference venue. It is a 10 minutes walk from Central Station to the conference venue. A taxi from the conference venue to Schiphol airport would take about 25 minutes.
Public transport
You can buy train tickets from the yellow machines at the railway station. Some machines take credit cards and/or coins, some machines only take Dutch bank cards. For other types of public transport (bus/metro/tram) you will need an electronic transport card (“ov chip card”). These can be purchased from the machines at most metro stations or at the GVB office at the central station. For more information, visit http://en.gvb.nl/pages/home.aspx. To plan your trip, visit: http://9292.nl/en.
Information
For general inquiries, please contact secbs-abs@uva.nl or a member of the organizing committee.
