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Mr J. (Josh) Siegel

Faculty of Economics and Business
Section Marketing
Photographer: Julianne Capati

Visiting address
  • Plantage Muidergracht 12
  • Room number: MS.13
Postal address
  • Postbus 15953
    1001 NL Amsterdam
Contact details
  • Publications


    • Siegel, J., & van Dolen, W. M. (2020). Child helplines: Exploring determinants and boundary conditions of volunteer encounter satisfaction. Journal of Services Marketing.


    • Siegel, J., van Dolen, W. M., Kanoulas, E., & Efthymiou, A. (2019). Empowering Service Employees to Manage Deceptive Consumer Behavior. Paper presented at Quis 16, Karlstad, Sweden.


    • van Dolen, W. M., & Siegel, J. (2018). Service Encounter Satisfaction from Both Sides: A Study of Reciprocal Influence. Paper presented at La Londe Conference, La Londe les Maures, France.
    This list of publications is extracted from the UvA-Current Research Information System. Questions? Ask the library or the Pure staff of your faculty / institute. Log in to Pure to edit your publications. Log in to Personal Page Publication Selection tool to manage the visibility of your publications on this list.
  • Ancillary activities
    No known ancillary activities