Amsterdam Centre for Service Innovation

AMSI - the Amsterdam Centre for Service Innovation - focuses on research and education in management of innovation in services.

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Photo Amsterdam Business School, Gebouw M,

Through research and executive education AMSI facilitates service organisations to become more effective in their innovation processes and create new services for their stakeholders. In our research we look for a deeper understanding of various aspects of service innovation, such as: service concepts & designs, service delivery processes and technologies, service business models, service entrepreneurship and growth strategies.

Research

Topics

  • Models, tools and capabilities for service innovation;
  • Product-service systems manufacturing firms;
  • Collaboration and open innovation;
  • Service design & innovation.

Projects

Education

Design Driven Business Innovation 

Professional Post-Graduate Course 2017 (September - December)

In this course professionals develop their knowledge and skills in design-driven innovation. The course offers four months of bi-weekly 4 hour sessions in which the participants from various companies discuss and apply new insights and tools to business innovation.

Collaboration with companies in master courses and projects

Companies have various opportunities to collaborate with AMSI and with master students in innovation and entrepreneurship.

  • Innovation Management (Master course - Nov-Dec 2017) – companies come to the class room and meet students for guest lectures and assignments / projects. In 2016-2017 we collaborated a.o. with Heineken Global Innovation, Philips Lighting, Rabobank, Cap Gemini, RAI Convention Centre, Bugaboo, Friesland-Campina, Deloitte Innovation and STBY
  • Design Driven Business Innovation (Master course - Febr-March 2018)
  • Entrepreneurship in the Services Industries (Master course - Febr-March 2018)
  • Master thesis projects (Febr-June 2018) – students work on an assignment of a company and analyze a serious innovation challenge for the company and generate solutions. 

Contact

Postal Adress

University of Amsterdam
Amsterdam Business School
Amsterdam Centre for Service Innovation
P.O. Box 15953
1001 NL Amsterdam

Or contact Wietze van der Aa, director of AMSI.

Location

  • Roeterseilandcampus - building M

    Plantage Muidergracht 12 | 1018 TV Amsterdam
    +31 (0)20 525 5250

    Go to detailpage

Published by  Economics and Business

17 August 2017